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Page title14 Best Live Chat Software And Apps for 2022
h1 tagsLive chat software
h2 tags

A guide to the best live chat software

What is live chat software?

What are the common features of live chat software?

What are the benefits of using a live chat app?

Live chat software trends

Top 14 live chat software & apps

A summary of the top 14 live chat software solutions

How to choose the best live chat website software for your business

Frequently asked questions

Start with Zendesk live chat with a free trial

Try industry-leading live chat for free

h3 tags

Why add live chat?

Mobile live chat while on the go

How does live chat software work?

Who uses live chat software?


Proactive chat (or smart triggers)

Canned responses

Queue management

Performance Metrics and KPIs

Advanced Features

Provide more context-relevant service at scale

Support prospects, customers, and employees at their convenience

Increase customer and agent value

1. Zendesk

Use our live chat staffing calculator to determine your live chat staffing requirements

Estimating chat volume

Estimating number of chats per hour

Estimating number of agents

2. Ada for Chat

3. LiveChat

4. Acquire

5. Genesys DX™

6. Userlike

7. Zoho Desk

8. Podium

9. Birdeye

10. Drift

11. Tidio

12. 3CX

13. ZoomInfo Chat

14. ChatSupport

Dive in deeper

Related posts

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Stay connected on any channel

Manage all your customer conversations from one place

Reach out in real-time with proactive engagement

Enable 24/7 support with automation

Get more efficient with live chat analytics

Scale as your team grows


Do more with your live chat conversations

Zendesk’s features include (but aren’t limited to):

Ada’s live chat features include:

LiveChat’s live chat features include:

Acquire live chat features include:

Genesys DX™ live chat features include:

Userlike live chat features include:

Zoho Desk live chat features include:

Podium live chat features include:

Birdeye live chat features include:

Drift live chat features include:

Tidio live chat features include:

3CX live chat features include:

ZoomInfo live chat features include:

ChatSupport live chat features include:

Live Chat Software

Starting Price

Free Trial?


What is live chat for business?

Why does my business need a live chat app?

Is customer service chat the same as live website chat?

When does it make sense to invest in live chat software?

Can live chat be added to existing customer service channels?

How can live chat increase the conversion rate for businesses?

What makes a great live chat customer support app?

Is live chat a real person?

What companies should buy live web chat software?

How to add live chat to your website?

What type of integrations does Zendesk live chat offer?

How to create a great customer experience with chat support

A 2022 guide to live chat support

Work smarter: Live chat best practices

6 best practices for chat etiquette

Champions of customer service

Subscribe to receive news and updates from Zendesk.

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Take Zendesk for a spin

h5 tags

Ada for Chat



Genesys DX


Zoho Desk






ZoomInfo Chat


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